Greetings, Commanders! @everyone
Especially those from the SEA region this time!
We are aware of the lag issues you've got to experience lately. We've spent quite a while investigating the potential causes and it almost drove us insane as there seemed to be no issue whatsoever.
Until we found out that SEA-ME-WE 5 cable that connects the SEA region to Middle East and Western Europe had been damaged, causing loss of roughly 60% of bandwidth.
WWA is a PvP game, so peer-to-peer connection is crucial. Any data loss causes both players to suffer in-game lags. As result, any time a player from the SEA region is matched against an "outside world" player, both of them might experience lags of different degrees.
We are analyzing the potential actions that could improve the situation given that cable repairs might take weeks and weeks. I hope to be able to share more details soon, but that's it as of now. We know your game experience is disrupted and we appreciate your patience with us!
Especially those from the SEA region this time!
We are aware of the lag issues you've got to experience lately. We've spent quite a while investigating the potential causes and it almost drove us insane as there seemed to be no issue whatsoever.
Until we found out that SEA-ME-WE 5 cable that connects the SEA region to Middle East and Western Europe had been damaged, causing loss of roughly 60% of bandwidth.
WWA is a PvP game, so peer-to-peer connection is crucial. Any data loss causes both players to suffer in-game lags. As result, any time a player from the SEA region is matched against an "outside world" player, both of them might experience lags of different degrees.
We are analyzing the potential actions that could improve the situation given that cable repairs might take weeks and weeks. I hope to be able to share more details soon, but that's it as of now. We know your game experience is disrupted and we appreciate your patience with us!
Related News
Sep 26, 2025
Greetings, Commanders! We've been hearing your concerns about the leaderboard abuse and wanted to address them. Taking actions against unfair players is sometimes tricky, we must be sure...
Sep 11, 2025
Greetings, Commanders! The Dark Masquerade is back! The night is dark and full of terrors. So is Season 9! Jump in, compete with other generals in thrilling seasonal events, and grab your...
Sep 11, 2025
Greetings, Commanders! Japan Rebalance Incoming! We will make some tweaks to Japan next month whilst releasing two new units for that nation (remember the flag picture? It might be...